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Paying

Passes

A pass is a block of credits you buy up front and spend on sessions at Chocka Trust, one credit at a time.

What a pass is

A bundle — say five or ten credits — bought once, usually for less than the same number of single bookings. Each credit pays for one place. You can hold several passes at the same time.

Buying one

Passes are in the shop. Pay once and the credits land on your account immediately; there’s nothing to activate and no code to enter. You don’t always have to go looking, either: when a pass would work out cheaper than the sessionyou’re booking, the checkout usually offers it — buy it there and you come straight back to finish the booking.

Using a credit

When you book, a pass that’s accepted for that session appears as one of your ways to pay — choose it and one credit is spent. No card is charged.

Which sessions a pass covers

Not everything, necessarily. Chocka Trust decides which passes each session accepts, so a general session pass may not pay for a one-to-one or a specialist session, and a pass sold for those may not work on the general schedule. If a pass isn’t offered as a way to pay for something, it isn’t accepted for it.

When credits expire

Credits last twelve months from the day you bought them. Because expiry runs from the purchase, each pass you buy has its own deadline — and when you book, the credit closest to expiring is always the one spent first, so nothing is wasted by accident.

Checking what you have left

Your wallet shows your balance for each pass you hold.

Cancelling a booking you paid with a credit

The credit goes back to the pass it came from, with its original expiry date — cancelling doesn’t extend it. This happens automatically as long as you cancel within Chocka Trust’s notice period; see Booking.

Can I give my pass to someone else?

No — credits belong to the account that bought them and can’t be transferred or shared. If you want to give someone a place, a gift card is the thing to buy: it’s made to be handed on.
Credits expire twelve months after purchase, and the soonest-expiring one is always spent first.